Support

What others might refer to as Account Managers, we refer to as Customer Success Managers, ensuring that their role in supporting you is clear. They will lead the way and ensure that your institution is as successful as possible in transitioning to a new and innovative virtual learning environment. They are dedicated to your success by:

• Working with you to build your customized strategic implementation plan
• Advising on the implementation of your curricular framework,
• Providing training for your super administrators, staff, and faculty, 
• Ensuring the success of your staff, faculty, and learners’ day-to-day use of the platform
• Supporting your preparation for accreditation
• Providing ongoing support through regular check-ins
• And more!